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Last updated 4.14.2025
Alicia Med Spa ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and utilize our services. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the choices you have regarding your personal data.
By accessing or using our website, scheduling an appointment via Vagaro, or subscribing to our communications, you consent to the terms of this Privacy Policy.
1. Information we collect
We may collect the following categories of personal information:
- Identifying Information such as name, email address, and phone number when voluntarily submitted.
- Appointment Information including your selected service, booking date, and notes submitted through our online booking platform (Vagaro).
- Technical Information such as IP address, browser type, and usage data, which may be collected via cookies or tracking tools.
2. Use of Personal Information
We may use your information to:
- Confirm or manage appointments and provide requested services;
- Send promotional emails, newsletters, and special offers (with your consent);
- Improve our website and marketing performance;
- Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell, rent, or lease your personal information. We may share your data with trusted third-party providers solely for business operations, including:
- Vagaro – used for appointment scheduling and client service management. Your data submitted through Vagaro is subject to their Privacy Policy, available at: https://www.vagaro.com/privacy
- Email marketing and analytics tools to help deliver communications and track performance.
All vendors are required to protect your data and use it only to perform services on our behalf.
4. Email Subscriptions
If you sign up for our newsletter, you may receive emails about promotions, new services, and wellness tips. You can unsubscribe at any time using the link in any email or by contacting us directly.
6. Data Retention
We retain personal information only as long as necessary for the purposes described above or as required by law.
7. Your Privacy Rights
You may:
- Request a copy of the personal data we hold about you;
- Ask us to update or delete your data;
- Withdraw your consent to receive marketing emails.
To exercise your rights, please email us at Support@aliciamedspa.com
8. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your experience and analyze website traffic. This may include:
- Essential cookies (for core functions like booking),
- Analytics cookies (to improve our site),
- Marketing cookies (to measure email performance or ads).
You can control cookies in your browser settings. Learn more at www.allaboutcookies.org.
9. Third-Party Services
We use external services like Vagaro for booking. We are not responsible for the privacy practices of those platforms. Please review their privacy policies before submitting personal information.
10. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect information from anyone under this age.
11. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted here with an updated “Effective Date.”
12. Contact Us
Have questions or concerns? Contact us at:
Alicia Med Spa
1100 Biscayne Blvd, Miami, FL 33132
Email: Support@aliciamedspa.com
Phone: (786) 725-3105
